Terms and Conditions
Booking a room or rooms with Bod Gwynedd constitutes a verbal or electronic contract between yourself and ourselves. If you book by phone, via our website or ancillary websites such as Booking.com, Tripadvisor, AirB&B we will take your card details to secure the room however no payment will be taken at this stage.
You may cancel or change your booking via email upto 2 weeks prior to the date of arrival. If you cancel prior to the cut-off notice period no payment from your chosen payment method however, If you cancel within 2 weeks of your expected arrival date or decide not to come for any reason full payment will be taken.
Check-in times are 4pm-7pm. We understand that traffic, flights and ferries may affect arrival times and we will do everything we can to accommodate you however we would appreciate a call or email prior to the arrival date (or on-route) to keep us informed as we may need to go shopping for groceries and frequently retire early as we have to be up at 6am to start breakfast. If you have not specified a time of arrival we will email or call you a couple of days before arrival to ascertain what time you will be with us to allow us to plan for and around you.
At the risk of stressing the point leaving "after work" or stopping on-route for a drink or meal is unlikely to get you here during our check-in times.
Earlier check-in can usually be accommodated for however we are confined by our daily duties and wherever possible try to get out and enjoy the beautiful area too so do require advanced notice to make sure we are available. Bags can always be dropped off if you are early (assuming we are in) as can the car.
Checkout time is 10am. This is so we can prepare for the next guest and clean the B&B. Bags can usually be left with us and there is plenty of on-road parking outside of the B&B if you wish to go for a walk or shop in Betws-y-Coed before departing.
We are happy to, and regularly do accommodate guests on a restricted or special diet with prior notice as some items we do not keep in regular stock. If you require a non duck down duvet and please email us prior to arrival so we can ensure we have the items in stock.
If you are booking for a special event please let us know and we will help make your stay extra special. We frequently have guests with birthdays, anniversaries, honeymooners, wedding parties, recovering from an event or operation, recently retired or ticking off items on their "bucket list" (Snowdon, Zipworld etc)
Please be aware that we do charge for damage to our property. This includes bedding, towels, the room, bed, chairs and electrical items such as the TV. If you have dyed your hair or "added to your tan" for your holiday please let us know so we can provide dark towels and bedding as this is the main occurrences of damage we have to charge for. We will do everything we can to minimise or avoid levying a charge but can only do so if we are informed about the damage at, or as soon as possible after the occurrence. If we discover the damaged items after your departure we will debit your payment card and email you an explanation and photographic evidence.
Vehicles using our carpark do so at "the owners’risk". If you are arriving late or in the dark you may wish to park out the front of the house until daylight when it is easier to see the walls, gate leading to the carpark and other vehicles.
If you have any questions please call us on 01690 710717 or email us. We are here to help make your holiday easier, happier and more memorable.
- Credit Card
- Free Parking
- Parking Facilities
- Golf Course Nearby
- City Centre
- Bicycle Rent
- Romantic Breaks
- Walking Holidays
- Country Retreat
Card details are taken to secure your room however payment will not be taken until you check out.
Cancellations or alterations can be made up to 14 days before the arrival date, thereafter the full value of the booking will be due and charged to your card.
If you are placing a booking please read our full Terms & Conditions on our website www.bodgwynedd.com/terms including our damage policy.